Adoption patterns of a mobile juridical knowledge base

The juridical field is a knowledge-based profession. This study examines adoption patterns of a mobile channel that provided subscribers with access to a well-established juridical knowledge base. Either the existing stationary channel or the new mobile one could be used simultaneously. Data analytics was used for analyzing objective actual use data of the stationary and mobile channels, as
recorded by Google Analytics. The findings indicated slow adoption of the mobile channel and suggested complementarity of the stationary and mobile channels, along with trends of growing usage of the mobile channel before and after conventional work hours, and during the weekend. The main finding of this study demonstrates the importance of providing the users with their personal content via the mobile channel.