Hundreds of messages and conversations stream daily into our communication media and devices. How do we manage this influx without missing urgent messages? In this study we provide initial evidence that this is achieved by closely monitoring only a small number of media—those media where users expect time sensitive messages to arrive. We describe this heightened attention to a medium as "assigning the medium high chronemic agency", and characterize chronemic agency through extensive interviews of eighteen American undergraduate students. Our findings reveal how chronemic agency is involved in communication norms associated with urgency. Furthermore, they demonstrate the dynamic nature of chronemic agency, and its role in managing responsiveness and in dealing with communication overload. We conclude with a discussion of the shifting nature of the synchronicity of mediated conversation.
|Title of host publication||Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018|
|Editors||Tung X. Bui|
|Publisher||IEEE Computer Society|
|Number of pages||10|
|State||Published - 2018|
|Event||51st Annual Hawaii International Conference on System Sciences, HICSS 2018 - Big Island, United States|
Duration: 2 Jan 2018 → 6 Jan 2018
|Name||Proceedings of the Annual Hawaii International Conference on System Sciences|
|Conference||51st Annual Hawaii International Conference on System Sciences, HICSS 2018|
|Period||2/01/18 → 6/01/18|
Bibliographical noteFunding Information:
We wish to thank Matthew McGlone and Maxim Baryshevtsev for helpful discussions. This study received funding from the Open University Research Authority.
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