Determining manager's load & control span by modeling management as a service activity

Yuval Cohen, Shai Rozenes, Maurizio Faccio

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper shows how a production foreman and line managers can be modeled as giving variety of services. The model is essentially a queueing model with arrivals, waiting time and service. The model is first analyzed in the most general way finding the mean values of waiting times and queue length. Different management environment may have very different requirements. Our proposed model gives a good modeling solution to a variety of management styles and environments. Then, a simpler model for the control span of an assembly line foreman is developed and illustrated using a numerical example.

Original languageEnglish
Title of host publicationProceedings - 2nd International Symposium on Stochastic Models in Reliability Engineering, Life Science, and Operations Management, SMRLO 2016
EditorsAnatoly Lisnianski, Ilia Frenkel
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages487-489
Number of pages3
ISBN (Electronic)9781467399418
DOIs
StatePublished - 11 Mar 2016
Externally publishedYes
Event2nd International Symposium on Stochastic Models in Reliability Engineering, Life Science, and Operations Management, SMRLO 2016 - Beer Sheva, Israel
Duration: 15 Feb 201618 Feb 2016

Publication series

NameProceedings - 2nd International Symposium on Stochastic Models in Reliability Engineering, Life Science, and Operations Management, SMRLO 2016

Conference

Conference2nd International Symposium on Stochastic Models in Reliability Engineering, Life Science, and Operations Management, SMRLO 2016
Country/TerritoryIsrael
CityBeer Sheva
Period15/02/1618/02/16

Bibliographical note

Publisher Copyright:
© 2016 IEEE.

Keywords

  • Control span
  • Management
  • Management Load
  • Management activities
  • Modelling
  • Queuing

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