Corrigendum to “The interpersonal effects of emotion intensity in customer service: Perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction” (Organizational Behavior and Human Decision Processes (2018) 144 (97–111), (S0749597815301217), (10.1016/j.obhdp.2017.10.002))

Arik Cheshin, Adi Amit, Gerben A. van Kleef

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Psychology