מסגרת תאורטית חדשה: אנליטיקות למידה ארגוניות במוסדות להשכלה גבוהה

This conceptual paper presents the preliminary development of a novel theoretical framework
for organizational learning analytics (OLAs) in higher education institutions (HEIs). Unlike
traditional learning analytics, OLAs serve a significantly wider audience of organizational
stakeholders in HEIs. The paper presents a theoretical framework for developing and for
using Key Performance Indicators (KPIs) which support better-informed decision-making at
various organizational levels of HEIs. The novel framework builds upon the Theory of
Constraints' concept of "Global Performance Measures", and upon Gorry and Morton's
(1989) framework for management information systems. The proposed framework suggests
guidelines for developing and for using KPIs for goal setting, benchmarking, defining
milestones and for organizational learning, all of which improve the institution's ability to
fulfill its educational goals. The paper demonstrates the application of the proposed
framework on a theoretical synthetic university. The demonstration is accompanied by
specific examples from typical academic activities of HEIs. The model is currently in initial
stages of application at an Israeli HEI